THE SCOOP

Info about me, Pictures of Clients and FAQ's

A LITTLE ABOUT MYSELF AND THE SERVICES I OFFER 
For Specific Details on Services Click on THE DE-TAILS

I understand how hard it is to leave your loved ones.  When you don't have a choice, you desire peace of mind in knowing that they are going to be well taken care of.  That's where I come in.  I will love your pets as if they were my own and that's saying a lot!  Dogs, cats, ferrets, guinea pigs, gerbils, anoles, frogs, turtles and fish have shared my home throughout my life.  The last two were dogs from a responsible breeder.  Two beautiful standard poodles named Jesse and Casey, my teachers then, and my angels now who will live on in my heart forever.  They came into my life at a time that was most eventful and challenging, and would eventually become my constant companions.  It's mostly with thanks to the life lessons that they taught me throughout their 13 years, that I am able to offer exemplary care to your animal friends today.  

There are a wide variety of options for you to choose from when considering care for your pets while you are away.  What I offer you is in-home care for your pets.  They will remain in their own familiar surroundings until your return.  My goal is to keep them as close as possible to their daily routine.  I believe that keeping up their routines while you're away will assist in lessening any separation anxiety they may experience in your absence.  It will also make it easier upon your return, as your schedule will have remained the same.  If you have walks at a certain time, I'll strive to walk them at those same times.  That also goes for dinner, playtime, treats, and medicines.  Any special tricks, dialogue and other means of communication will also be applied. 

WHAT YOU CAN EXPECT FROM ME

FIRST VISIT - FREE CONSULTATION
Our first visit together is going to be a 'free' consultation, whereupon we will gather information about each other (you, me and your pets).  If we decide to go forward, you'll show me your various routines with your pet(s) and the rest of the particulars.  We'll then fill out the paperwork, and finalize everything. 
Allow for 1/2 hour to 45 minutes for this visit.

ME, MYSELF AND I
After that, it will always be me that shows up at your door, unless other arrangements have been made with you.  I do not hire sub-contractors to work for me, but there may be times where I'm not available and you'll need another sitter to step in.  I have kept my sits to a minimum, so that I won't be overextending myself, so this is usually not an issue.  This way I can personally give your pet(s) the quality care they deserve. 

Rest assured if I do ever appoint someone to take care of your pet(s) in my absence, they will have to pass your and your pets test too.  It will be someone that I would trust with the care of my own pet(s).  You will be informed well in advance (unless this was an emergency situation), preferably at the time of booking your sitting date(s).  You could also expect that this person will be a professional and fully insured, like me.  We will have arranged for a meet and greet, so that you and your pet(s) are comfortable with them.  They will be fully appraised and up to par on the excellent treatment that you'll have come to expect, any little extras that I do, and the special attention to your pet's particulars that you'll have come to appreciate from me.

1/2 HOUR VISITS
My visits are generally around 1/2 hour, unless of course it's a fish that just requires a feeding
or something to that regard.

I'M THERE FOR A REASON
My main goal is to keep their routine as in tact as possible, so that they have some sense of consistency in your absence.  Whatever you'd like me to do, I'll do. I am totally focused on, and devoted to them and their routine while I'm there.  I also will not start any new routines or tricks with them, unless you've requested this type of action. 

PATIENCE IS A VIRTUE
Every animal is unique, with a different personality.  Most will transition easily into the pet sitting routine.  Others may take a while to warm up to the idea.  Know that I am aware of this and will always be patient with your pet(s).  It is my philosophy that with time, patience, positive reinforcement and consistency, we will be able to achieve the results we're looking for.  I do not condone hitting or any type of abuse to your pet(s).  It should be mentioned here that I will not condone that on your part either.  I reserve the right to cancel our contract if I see that your animal is being deliberately abused by you or others within your circle, as I refuse to be a witness to that type of behavior.

                                                                      PERSONAL NOTE
It's important to mention that I truly love what I do, and because I love what I do, I do it to the best of my ability.  It's in my heart to be connected with animals.  They fill me up and they are one of the main reasons why I'm happy.  You know...the thing that makes you tick.  We all have a few of those things.  For me, being around animals has always been one of mine. 

I feel it's important to do what you truly love, and if you make a living doing what you love, then all the better.  So, I'm really in my element while I'm watching your pet(s).  I want you to know that. I'm convinced that they know that as well.  They know when someone really likes being around them.  I can't imagine a life without them.  They are so full of happiness and joy, and as their family, I know you've witnessed this too. 

I have learned a lot from the animals in my life...my own, the ones I've watched...still am.  I'm very thankful for these lessons, and for your trust and belief that I will absolutely give them the best care they can possibly have while you're away.  From my past and existing clients, I feel that the appreciation has been reciprocated 100%! 


Lastly, animals, always have a way of bringing people together.  When one of my friends lost her beautiful labrador 'Free', she said the hardest part for her was missing their walks.  She said "He got me out".  That's so true.  They do get you out, don't they?  Away from the t.v., the dishes, the bills, and onto the path to meeting others and socializing, or just breathing some fresh air and enjoying the rest of nature, the day, the evening...life. 
I feel very privileged to be able to do what I do, hang with your pet(s) and be alive!  Thank you!




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THE PHOTO GALLERY SHOWCASES MY AWESOME CLIENTS!
Here are some of the animals that keep me  alive and get me out!

I think these pictures show off their personalities pretty well! 
IF YOUR BUDDY ISN'T PICTURED YET, I WILL HAVE ONE UP SOON!




Animations - felix thinking FREQUENTLY ASKED QUESTIONS
If you have a question that is a general question and you don't see it here, CONTACT ME with your question and I'll post it here on the website.  Thank you!

1.  Will you walk my dogs off leash?
No.  There will be no exceptions to this.  This not only is a safety precaution in case your dog decided to check out greener pastures, but an insurance issue.

2.  Why do you ask for 2 sets of keys (in the contract)?
If you don't supply me with 2 sets, I will have to make a copy, so I'd appreciate your having that done.  This can be a back door and a front door key (as long as they both work!).  The reason for this is because I'm human.  Have you ever locked yourself out of your car or house?  Good thing you had the extra set, right?

3.  Why do I need to fill out a Vet Authorization form?
Most vets will not treat your animal without your consent.  If I can't get a hold of you, (should something happen), we could lose valuable time in giving your animal the necessary treatment.  With this form on file, you will have supplied the vet with everything they need in order to proceed with any necessary treatment without delay.  Depending on the problem, this can mean the difference between life and death.

4.  Do you have insurance?
I am fully insured through the Pet Sitters Associates, LLC, which covers anything from lost keys, veterinarian expenses, personal property (e.g., breakage, fire, mysterious disappearances, and theft), to full coverage for your pets.  You can review their information by clicking here.

5.  Do you have references?
Yes.  Give me a call and I'll arrange for you to speak with others who know me and are familiar with my services.  To honor their privacy, I do not give out their information without prior consent.  Also, check out the reviews on the link above by the picture of the ferrets.

6.  Why is it required that I call you upon my return home?
For vacations, overnights and occasionally on one-time visits, I do require this, as I would have no way of knowing if your pet(s) will be okay.  If your flight was delayed, or you were detained for any reason, we'll have to extend the visits or make other arrangements in order to ensure proper care for your pet(s) until your return.

7.  Why do you recommend that I start walking my dog with a leash?  I always walk him/her off leash.
Because I will be walking him/her with a leash for insurance and safety reasons.  This should be introduced by you, someone they are familiar with.  That way, the transition will be easier.

8.  Why do you recommend a chain collar?
Because it is very easy for a dog to slip out of some regular cloth or decorative collars.  This is a precaution and a safety concern, so your dog does not get loose.  If you get him/her acquainted with it prior to our walks together, it should not pose a problem.  I highly recommend "The Dog Whisperer", with Cesar Millan for proper technique on walking your dog.

9.  All of the paperwork seems so official, is all of this really necessary?
Absolutely.  The forms that you complete will give me an accurate profile of your pets and your behaviour with them, so I can mimic your routines.  Remember, my goal is to make your absence a smooth transition for your pets.  Through the course of time, many issues have come up and will continue to come up in regards to the care and protection of pets while their owners are away.  Because I take my job very seriously, I try to address each and every one.  Some things will not be applicable to you.  In addition to enjoying your pets, my job is to take care of them to the best of my ability.  I can appreciate that it takes time to develop certain habits and routines with your pet.  That's why I'll do my best to make sure that those things that you've carefully laid in place are not upset much, if at all, by your leaving.

10.  Do I need to let you know if someone is going to be coming over (cleaning service, lawn care, relatives, etc.)?
If you are having a service performed while in your pet(s) are in my care, I'll need to know.  If it's lawn care, do you allow your pet(s) on the lawn afterwards?  If it's a cleaning service, as they have their own set of keys, I don't want to be surprised by someone entering or having already entered upon my return.  As I'm responsible for your pet(s) in your absence, I will not be letting anyone into the home while I'm there...relatives or not, unless this was covered prior to your leaving.

11.  Why does my pet need a seat belt or have to be confined to a crate if you transport him/her to the vet or other destination?
This is a safety precaution, so they are secure in the vehicle.  It's also a requirement under my insurance policy.  Click Here to read about it.



HELPFUL REMINDERS


These are questions that you'll answer on the forms, but some are posted here as extra reminders:

* All paper work has been completed - vet authorization especially (I will not sit without this completed)
* Make sure that all spare keys work
* Do you have more than enough food, water (if use bottled), litter, medicine, treats, toys
* Location of leash, brush, shampoo, poop bags, carriers, etc.
* Location of food, treats, bowls, etc.
* Location of vacuum, mop, broom and dust pan, rags, towels, etc.
* Garbage Day and location
* Papers and mail stacked where?
* Lights on timers
* Vet and Emergency numbers are clearly posted (police, fire dept.)
* Emergency contact numbers (Inclement weather contact person - neighbor)
* Harmful products are up and out of the way
* Are your plants poisonous to pets?  Do a search on the internet to find out
* Electrical chords and other electrical devices up and out of the way
* All gates are secured and fences are mended to prevent escape
* Emergency repair #'s (plumber, electrician, heating and air conditioning, locksmith)
* Notify neighbors who may be concerned of strange car in driveway
* Carrier for pets for transportation
* Fuse box, water shut off location
* Email info and number to reach you (cell phone)
* Notify landlord
* Security system code/info
* Security guard alerted
* Fixed anything in disrepair (toilets, sinks, etc)
* Location of thermostat & normal settings
* Expecting any visitors, maintenance or cleaning services?  Let me know and alert them as well.  Do they have a key too?
* Any relatives or friends expected to visit?  Let me know.  Do they have a key?
* Phrases mentioned on the form - ("I'll be right back" or "Good Girl" or "Want to go out?", etc.)
* Any habits of eating things besides their food
 



IN LOVING MEMORY OF THE SPECIAL DAYS WE SHARED TOGETHER

They will always be in our hearts

I'm so thankful that I was able to be a part of their lives.
They were so special and will be sorely missed, but
I know how well they were taken care of and loved.
Know that you did a good job while they were in your care.
I have that peace of mind too.  
They knew they were loved.    : )

 





FORMER SATISFIED CLIENTS

CLICK HERE FOR A COMMENT FROM "TOONCE" - a former satisfied client.

You may have moved away, but we had some fun together.
I'm thankful for the experience and to have known you!



Copyright . Mary Dietel. All rights reserved.